
Statistics don’t lie. It is found that about 91% of people get to know about a local business online. Considering the amount of time that we spend on smartphones and the internet in general, this should not be surprising. What is, in fact, surprising is that there are still businesses that don’t understand the importance of having an e-commerce website. We are an e-commerce web development company in Chennai, and there is no one better than us out there to explain the benefits of having a website.
What Is an E-commerce Website?
E-commerce, which is the short form of electronic commerce, refers to the selling and purchasing of products using electronic systems and the internet. Every online purchase that we make using our computers, smartphones, or any other electronic device comes under the umbrella of e-commerce. The website that makes the process happen is called the e-commerce website.
With about 75% of the population shopping online at least once a month, you cannot refute the importance of e-commerce websites. The process is easier and more comfortable for the customers since they can look through the different items from the comfort of their homes. Many brick-and-mortar businesses are now moving to an e-store because of the increasing demand.
Benefits of Having an E-commerce Website – The Business Owner’s Angle
Shopping from an e-commerce website gives great benefits to the customers. For example, you can look through a wide range of products, compare the prices from different stores, and most importantly, save a lot of time. But what about the business owners? Does having an e-commerce website really help them?
We are here to answer these questions, and by the end of the blog, we hope that you will make the right decision for your business.
1. The World Becomes Your Market
When you have a physical retail store, you mostly focus on attracting the local population since they are more likely to become your customers. But with an e-commerce website, you can extend your customer base to even different countries.
You can showcase your product to people regardless of the place they live. A well-designed website with a quality product can convince the customer to stay on the website longer and maybe even buy the product.
2. Your Business Is Open 24/7
When you have an e-commerce website, it is akin to keeping your business operating at all times. With physical retail, you have fixed opening and closing hours. But with e-commerce websites, the customers can check out your products anytime and even order the products they wish.
It is not very unlikely for us to be scrolling through the web past bedtime. This is a time for relaxing, and impulsive shopping decisions are often made at this time. Having an e-commerce website will help gain these customers.
3. Lower Set-up and Running Costs
If you have been thinking of starting a business and are deciding between opening a physical retail store and setting up an e-commerce website, then know that there is a huge difference between the two.
Setting up and maintaining an e-commerce website is much cheaper than running a full brick-and-mortar store. For a store, you have the rent to pay and staff wages to give, along with the extra bills that come from maintaining a building.
Instead, with an e-commerce website, you could put this money to better use – you can focus on widening the range of your products and bettering your website, which will, in turn, bring you more customers.
4. Get to Know the Customers Better
With e-commerce websites, you have an account of all the products that you sell, along with customer details. This will help you understand the buying habits of customers.
These statistics can help you understand the needs of your customers and help you focus on the areas that require more work. This way, you can improve your product and business.
You can also interact with the customers and create a bond – something that most of us do not have the time to do face-to-face. This will increase your customer base and loyalty.
5. You Can Work from Anywhere
Having to wake up on a Monday morning and get ready for the office is a weekly nightmare for most people. People do not fear the work but rather the routine.
With e-commerce websites, you can break the routine and work from anywhere you like. All you need is a laptop or smartphone and access to the internet. You can work from your home, a park or even while vacationing in Bali! Take your pick!
6. You Can Easily Scale Your Business
Understanding customer preferences will also help you choose the future of your business. For example, if you notice an increase in the sales of a particular product, you can include related products in your product list. Customers are more likely to buy from a single website rather than order items from two different websites.
You can also track your digital ads and social media campaigns. According to the response, you can learn about the demand for the product along with the preferences of the customers.
Also Read: Ecommerce Website: Benefits, Working and Development Process
7. Less Risk
E-commerce websites are the best choice when it comes to business transactions. You require very few licenses and permits to start an online store. You will also require only a small workforce to keep the business running.
You can enjoy increased profits with fewer risks like shoplifting, rogue workers or customers, damages to goods and more, which is often the case with physical stores.
8. Easier Inventory Management
One of the biggest headaches for any business owner is managing inventory – knowing what’s in stock, what’s running out, and what’s just not selling. With e-commerce websites, this process becomes a lot simpler. Most platforms offer smart inventory management tools that keep track of product availability in real time.
You get alerts when items are low in stock, and you can even automate reorders. It saves time, avoids overstocking, and helps you focus more on growing your business rather than drowning in stock spreadsheets.
9. Better Marketing Opportunities
If you’ve got a physical store, your marketing is limited to banners, flyers, and maybe some local ads. But with an e-commerce website, your marketing opportunities explode. From email marketing and SEO to Google Ads and social media campaigns – the sky’s the limit.
You can target customers based on their interests, location, or even the products they’ve browsed before. This gives you a better shot at converting visitors into loyal customers and loyal customers into brand advocates.
10. Gain a Competitive Edge
In a world where everyone is racing to go digital, staying behind can cost your business dearly. By launching an e-commerce website, you stay ahead of competitors who are still relying on traditional methods.
Customers love convenience, and if you’re giving them that while others aren’t, guess who they’re going to buy from? Your business gains a strong online presence, and you can slowly build a brand that people trust.
11. Make Use of Analytics and Insights
With e-commerce, numbers talk — and you can benefit greatly. From customer behavior to cart abandonment rates and peak shopping hours, your website gives you powerful data and insights.
This helps you make better decisions. For example, if you notice that many people are leaving your site after checking a particular product, maybe the pricing or images need a revamp. These small tweaks can lead to big results over time.
LBN Tech Solutions
Give your customers a comfortable shopping experience with the help of e-commerce websites. To get a quality e-commerce website developed for your business by professionals, visit us here.
Frequently Asked Questions
Why is having an e-commerce website important for my business?
Having an e-commerce website allows your business to operate 24/7, reach global customers, reduce operating costs, and provide valuable insights into customer behavior and preferences.
How does an e-commerce website help my business save money?
An e-commerce website reduces costs associated with physical stores, such as rent, utilities, and staffing. It allows you to operate at a lower overhead cost while reaching a larger customer base.
Can I manage my business from anywhere with an e-commerce website?
Yes, an e-commerce website allows you to manage your business from anywhere with an internet connection, giving you the flexibility to work from home, a café, or even on vacation.
How does an e-commerce website help with marketing?
With an e-commerce website, you can utilize digital marketing strategies like SEO, email marketing, social media campaigns, and Google Ads to target specific customers and boost sales.
Is it easy to manage inventory on an e-commerce website?
Yes, most e-commerce platforms offer inventory management tools that track stock levels, alert you when items are low, and even automate reordering, making inventory management easier and more efficient.
What analytics can I track with an e-commerce website?
E-commerce websites provide valuable data, such as customer behavior, sales trends, cart abandonment rates, and peak shopping hours, which can help you make informed decisions and optimize your business.
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Amazon is a great example how much success you can achieve with an ecommerce website.